1. ABOUT THIS POLICY

We are committed to safeguarding the privacy of the personal information processed in the course of our business. This Privacy Policy describes how and why we collect, store, and use personal information, providing information about your rights as a Data Subject.

2. WHAT IS PERSONAL DATA?

Personal data is any information relating to an identified or identifiable natural person, such as name, identification number, or location data.

3. SCOPE OF POLICY

This policy applies to personal data collected from visitors and customers through our website https://www.thescene.xyz/, in-restaurant Wi-Fi, or communications received via telephone, email, face-to-face, or in writing at our registered address.

4. CONSENT

By accessing our platforms or providing personal data, you consent to us collecting and processing it. Updates to this Privacy Policy will be posted on the mentioned platforms.

5. HOW DO WE COLLECT YOUR PERSONAL DATA?

We collect information including identity, contact details, behavioral, allergy, transactional, and lifestyle data through various channels such as subscriptions, reservations, surveys, and social media.

Automatically collected "Device Information" includes device type, cookies, operating system, IP address, browser type, and location information.

6. HOW IS YOUR DATA USED?

We use your data for providing services, understanding dietary requirements, processing payments, sending newsletters, promotions, and improving our goods and services, always with a lawful basis.

7. SPECIAL CATEGORY' PERSONAL DATA

Sensitive data, with explicit consent, may include information about food allergies, dietary requirements, and mobility needs.

8. SHARING YOUR PERSONAL DATA

We do not sell, distribute, or lease personal information. Sharing is limited to legal requirements or with third-party service providers.

9. CUSTOMER PROFILING

We may analyze personal information to create profiles for personalized communication. You have the right to object to automated processing.

10. DATA SECURITY

We take measures to secure your data, train personnel handling it, and restrict access to necessary functions. However, security cannot be guaranteed.

11. DIRECT MARKETING

We send updates via email or SMS. Opt-out options are provided, but personal data for service provision remains in our systems.

12. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We retain data for as long as necessary unless explicit erasure is requested or legal obligations require longer retention.

13. YOUR DATA PROTECTION RIGHTS

You have rights to access, correct, erase, object, restrict processing, withdraw consent, and request data transfer. Complaints about non-compliance can be raised.

14. HOW TO EXERCISE YOUR RIGHTS?

To exercise rights, contact us in writing (refer to "Contact Details"). We aim to respond within 28 days, notifying delays for complex requests.

15. COOKIES

We use cookies for account verification, device recognition, and performance analysis. Users can set browsers to reject cookies.

16. PRIVACY POLICIES OF OTHER WEBSITES

Our privacy policy applies to our website. Users should read the privacy policies of other linked websites.

17. CHANGES TO THIS PRIVACY POLICY

This policy may be updated. Check for revisions on this page. Last updated in December 2023.

18. OUR CONTACT DETAILS

For inquiries or to exercise data protection rights, contact us at sm@forefrontgroup.co.